Thunder Football version 25.1.0.4 is the start of season client and server release. This release includes the ability to exclude TV Copy from select workflows, Windows Server 2022 and Windows 11 Professional Version 24H2 support, and resolves a variety of bugs.

To ensure a smooth upgrade, we are requiring all clients and servers running Thunder 25 to be on Windows 11 and Windows Server 2019 or 2022. These operating systems include essential security updates and improved compatibility with Thunder 25, especially concerning video playback and performance. After upgrading the Operating Systems, we recommend the following steps:

• Run the available Dell Command Updates (take the graphics driver updates if on Thunder 2022 and newer)
• Run the Restricted User Setup Tool
• Confirm the Catapult Power Plan is configured correctly
• If applicable, confirm the Intel Graphics Settings for Thunder are set 

Note: Based on performance and general supportability, starting with Thunder 25, NVIDIA-only machines will no longer be supported. For more detailed information with a full list of detailed specs, please click HERE. Instructions on checking your system for an Intel GPU HERE.

Jump To  ➡️

• New
• Bug Fixes
• Known Issues
• Support Details

New

• Added support to exclude TV Copy from three key workflows: LAN to LAN surge, Self Surge (Download Server Media to Select Volume), and Manage Assets.
  • For a detailed workflow guide, please navigate HERE.
• Updated the GSIS Import Utility Tool to include three new fields, including"PlayClock," "TimeoutsHome," and "TimeoutsVisitor." 
• Removed "Disable Intel Mode" from Thunder settings to ensure optimal playback and performance.
• Blocked user's ability to delete Global User Settings, including Play Colors.
• Verified Support for Windows Server Operating System 2022. 
• Qualified Windows 11 Professional Version 24H2.

Bug Fixes

• Resolved an issue that prevented users from adding EZHBT/EZVBT angles in place of EZ/EZ2 when reassociating video. 
• Fixed an issue that failed to delete old media references within the reassociate video workflow.
• Resolved an issue that caused TC Sync to enter a faulted state and send erroneous Eagle Eye emails.
• Addressed an issue affecting playback when media is pulled from an API call while Thunder is connected to multiple displays. 
• Addressed an issue that caused JVC media to show color bars in between angles when fast forwarding. 
• Resolved an issue causing a vulnerability detection when using an older version of Java in the Thunder Transcode Listener. 
• Fixed an issue that caused a SQL error when attempting to CCM multiple TV Copies. 
• Addressed an issue that caused an error when adding PowerPoint slides from a OneDrive folder multiple times during a session. 
• Fixed an error causing certain plays to be out of order when creating an intercut with empty clips.
• Resolved a variety of crashes and video playback and performance issues.

Known Issues

• Users may encounter intermittent file read errors, please eject and reload the edit. 
• Users may see intermittent performance issues after extended use on 4k monitors. Please reduce the display resolution to 1080p for optimal playback performance. 
• Users may notice intermittent flashing during transition media. 
• If users have "Disable Audio" checked, voiceovers will not align. 
• Clicking restart on the Transcode Queue will intermittently cause Thunder to crash. 
• Thunder may crash if it is connected to a secondary display and the user turns the secondary display on or off with Thunder open.
• Some reports may not open after upgrading, install the Thunder Prerequisites if this issue is experienced.
• The Media Service may intermittently restart. 
  • The team is investigating this. 
• On a Windows 11 Standalone Machine, the Client Transcode Queue Tool does not populate, but the assets are successfully pushed. 
  • Users can view the queue via the Catapult Transcode Queue Tool on the Desktop.
• If users select "Include Audio" for Tentacle Time Code AVCHD Import, audio will bleed through from the right channel into the source media in Thunder. More info on Tentacle Time Code. 
• Due to a NETBIOS character limit, a name longer than 15 characters causes the xosadmin user to fail, resulting in Sync failures. 
• We have seen longer import times for AVCHD Content (in Travel Mode and Connected to Server) due to anti-virus scanning.
  • More information on resolving this issue using the Restricted User Tool is here. 
• The Hotkey "Ctrl + Shift + 0" is a default Windows Hotkey so Color Tag #20 does not function properly. 

Support Details

Minimum Server Version: 

• 25.1.0.4

Components Updated

• All Components 

Supported Database and Asset Management Server Operating System

• Microsoft Windows Server 2019 and 2022
• SQL Server 2019

Supported Client Operating Systems:

• Windows 11 Professional Version 24H2
• Windows 11 Professional Version 23H2

Supported Versions of Microsoft Office

• Office 2019 - 32 bit
• Office 365 - 32 bit
• Office 2016 - 32 bit