How to Run the Catapult Restricted User Setup Tool - Solve Surge, Sync, and Exchange Agent issues

DESCRIPTION:

The Catapult Restricted User Setup Tool is a executable that users can run to solve issues with sync, surge, and with Exchange Agent starting up post-Windows updates.

HOW TO EXECUTE:

1. Click Start
2. Search "Restricted"
3. Hover over the Catapult Restricted User Setup Tool (could also right-click the Catapult Restricted User Setup Tool
4. Select Run As Administrator
5. Click Assign Permissions

EXAMPLES of issues this tool can fix:

• Exchange Agent won't launch 
  • Any time you see a permissions error, run the Restricted Users Setup Tool.
  • Any time Windows updates are run on a computer, running this tool is recommended.
• Network Type is Public
• Surge - Files are downloading / Uploading
• Surge - Client is unavailable when trying to send a Surge Set
  • If you know they are online, run the utility and restart
• Slow launch of Thunder
• Slow Import/Export of Media