Thunder Football version 24.1.2.25 is a client only update that resolves an issue causing USB Serial Port drivers to be incompatible with Thunder following a Windows update. 

This update is required only if your Thunder system is configured to receive driver updates through Windows Update. Thunder systems utilizing the default Catapult image are not affected, as this configuration disables driver installation via Windows Update.

Thunder 24 - Client Installers Only

Jump To  ➡️

• New
• Bug Fixes
• Known Issues
• Support Details

New

Bug Fixes

• Resolved an issue causing USB Serial Port drivers to be incompatible with Thunder following a Windows Update, resulting in Westie remotes not working correctly. 

Known Issues

• Users may encounter intermittent file read errors, please eject and reload the edit.
• Users may see intermittent performance issues after extended use on 4k monitors. Please reduce the display resolution to 1080p for optimal playback performance.
• Users may notice intermittent flashing during media transitions.
• If users have "Disable Audio" checked, voiceovers will not align.
• Clicking restart on the Transcode Queue will intermittently cause Thunder to crash.
• Thunder may crash if it is connected to a secondary display and the user turns the secondary display on or off with Thunder open.
• Some reports may not open after upgrading, install the Thunder Prerequisites if this issue is experienced.
• The Media Service may intermittently restart.
  • The team is investigating this.
• On a Windows 11 Standalone Machine, the Client Transcode Queue Tool does not populate, but the assets are successfully pushed.
  • Users can view the queue via the Catapult Transcode Queue Tool on the Desktop.
• If users select "Include Audio" for Tentacle Time Code AVCHD Import, audio will bleed through from the right channel into the source media in Thunder. More info on Tentacle Time Code.
• Due to a NETBIOS character limit, a name longer than 15 characters causes the xosadmin user to fail, resulting in Sync failures.
• We have seen longer import times for AVCHD Content (in Travel Mode and Connected to Server) due to anti-virus scanning.
  • More information on resolving this issue using the Restricted User Tool is here.
• The Hotkey "Ctrl + Shift + 0" is a default Windows Hotkey so Color Tag #20 does not function properly.
• Users may encounter a playback issue with 1080p media imported from an Atomos device.

Support Details

Minimum Server Version: 

• 24.1.0.25

Components Updated

• Client

Supported Database and Asset Management Server Operating System

• Microsoft Windows Server 2019 
• SQL Server 2019

Supported Client Operating Systems:

• Windows 11 Professional Version 24H2
• Windows 11 Professional Version 23H2

Supported Versions of Microsoft Office

• Office 2024 - 32-bit
• Office 2019 - 32-bit
• Office 365 - 32-bit
• Office 2016 - 32-bit 

NOTE: Microsoft Office 2016 and 2019 will remain supported versions until they reach end of support on October 14, 2025.