Thunder Hockey version 24.2.0.17 is a client build as a follow up to the start of season server release. Among various other bug fixes it includes an update for calculated NHL HITS data fields to support the Utah Hockey Club and Voiceover fixes.
We continue to strongly recommend upgrading all clients and servers running Thunder 24 to Windows 11 and Windows Server 2019. Please contact support to assist with backing up your DB and uninstalling Thunder and TC Services on your server before upgrading to Windows Server 2019. These operating systems include essential security updates and improved compatibility with Thunder 24.
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The most recent Intel Drivers should be installed and are recommended; directions can be found HERE.
- Dell Precision 3490 and 3590s should stay on the Intel Drivers installed in the image.
- The recommended Intel Graphics Settings can be found HERE.
- Ensure the proper power plan options are set, as this will help with video playback performance.
Any team that is on Thunder 23 or older, we recommend you contact us to schedule your Thunder 24 upgrade. Please use this calendly link to book a time slot.
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Client Installers
Client and Server Installers
New
- We have updated the NHL HITS calculated fields for the new Utah Hockey Club.
Bug Fixes
- We've resolved an issue where the first few seconds of media would get cut off on a Voiceover.
Known Issues
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During a Voiceover if a user Fastforwards or Rewinds the original audio will start playing.
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On a Windows 11 Standalone Machine, the Client Transcode Queue Tool does not populate, but the assets are successfully pushed.
- Users can view the queue via the Catapult Thunder Queue Tool on the Desktop.
- If users select "Include Audio" for Tentacle Time Code AVCHD Import, audio will bleed through from the right channel into the source media in Thunder. More info on Tentacle Time Code.
- Due to a NETBIOS character limit, a name longer than 15 characters causes the xosadmin user to fail, resulting in Sync failures.
- We have seen longer import times for AVCHD Content (in Travel Mode and Connected to Server) due to anti-virus scanning.
- More information on resolving this issue via the Restricted User Tool can be found here.
- The Hotkey "Ctrl + Shift + 0" is a default Windows Hotkey so Color Tag #20 does not function properly.
Support Details
Many answers and resources are available on our Knowledge Base, including articles like this one about Thunder Hockey Shortcut Keys.
Minimum Server Version
- 24.2.0.11
Components Updated
- Client
Supported Database and Asset Management Server Operating System
- Microsoft Windows Server 2019
- SQL Server 2019
Supported Client Operating Systems
- Windows 11 Professional Version 23H2
- Windows 11 Professional Version 22H2
Supported Versions of Microsoft Office
- Office 2019 – 32 bit
- Office 365 - 32 bit
- Office 2016 – 32 bit
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