Thunder Hockey version 24.2.1.1 is a recommended client build and optional server build. It includes various bug fixes as well as the ability to simultaneously network capture locally and to the server. 

If your team is interested in taking the server upgrade, please schedule time with support HERE. This is a shorter server upgrade with no publication reset needed. 

We continue to strongly recommend upgrading all clients and servers running Thunder 24 to Windows 11 and Windows Server 2019. Please contact support to assist with backing up your DB and uninstalling Thunder and TC Services on your server before upgrading to Windows Server 2019.

Jump To  ➡️

• New
• Bug Fixes
• Known Issues
• Support Details

Client Installers
Client and Server Installers

New

• Implemented Multi-Client Network Capture which allows users to simultaneously network capture to the server and locally. This mimics the Black Magic secondary capture workflow. 
  • Please see a detailed workflow guide here.
• Added a "recommended system reboot message" if a user is attempting a Network Capture and the machine has not been rebooted in over four hours. 
• Included the Dell Precision 3590 to the list of models that are supported to network capture more than two angles. 
  • The laptop models that are supported for more than two angles are: 
    • Dell Precision 7670, Dell Precision 7560, Dell Precision 3480, Dell Precision 7680, Dell Precision 3590 

Bug Fixes

• Resolved a variety of crashes including: 
  • A memory leak that eliminates a crash and decreases the amount of decode errors. 
    • Note: The Decode Error prevents a crash and allows users to save work before closing and relaunching Thunder. There will still be instances of the decode errors in this build. 
  • A crash that occurred during repeated use of the Hockey Clip Copy Utility Tool. 
• Fixed an issue that caused all Game Plans to be set to Priority 1 in the Transcode Queue Tool. 
  • Note: This fix requires a server upgrade. 
• Resolved an issue on Dell Precision 3590 machines that disabled the playlist toolbar after outputting an edit to .mp4. 
• Added logic to automatically retry finalizing capture if there is a failure in order to avoid "File in Use" error

Known Issues

• During a Voiceover, if a user fast forwards or rewinds, the original audio will start playing. 
• During a Voiceover, the user should wait approximately 2 seconds while the icon is orange before speaking, or the starting audio may be cut off. 
• On a Windows 11 Standalone Machine, the Client Transcode Queue Tool does not populate, but the assets are successfully pushed. 
  • Users can view the queue via the Catapult Thunder Queue Tool on the Desktop. 
• Due to a NETBIOS character limit, a name longer than 15 characters causes the xosadmin user to fail, resulting in Sync failures.
• We have seen longer import times for AVCHD Content (in Travel Mode and Connected to Server) due to anti-virus scanning.  
  • More information on resolving this issue via the Restricted User Tool can be found here.
• The Hotkey "Ctrl + Shift + 0" is a default Windows Hotkey so Color Tag #20 does not function properly.
• Some reports may not open after upgrading, install the Thunder Prerequisites if this issue is experienced.

Support Details

Many answers and resources are available on our Knowledge Base, including articles like this one about Thunder Hockey Shortcut Keys. 

Minimum Server Version

• 24.2.0.11

Components Updated

• Client, Server

Supported Database and Asset Management Server Operating System

• Microsoft Windows Server 2019
• SQL Server 2019

Supported Client Operating Systems

• Windows 11 Professional Version 23H2
• Windows 11 Professional Version 22H2

Supported Versions of Microsoft Office

• Office 2019 – 32 bit
• Office 365 - 32 bit
• Office 2016 – 32 bit