Thunder Hockey version 22.5.2.1 is an optional Client and Media Service release with a few bug fixes related to Network Capture. Please review the Thunder Hockey 22.5.0.9 Release Notes for more information on Network Capture.

• Updates
• Bug Fixes
• Known Issues
• Support Details

Thunder 22.5.2.1 Installers - Client and Media Service

Updates

• We've updated the Network Capture service to keep the 5 most recent captures for each angle.

Bug Fixes

• We've resolved an issue that caused Network Capture iBench+ to stop functioning during TV Timeouts.
• We've fixed an issue that caused Dell Precision 7670 machines to become unresponsive during capture.
• We've resolved a performance issue that caused Thunder to respond slowly.
• We've fixed a crash that occurred during the Capture Finalization process during network capture.
• We've resolved an intermittent issue related to bulk transcoding media that is being pushed to the cloud.
  • Note: This is the issue that requires the Media Service installer. 

Known Issues

• If media is not local to your machine prior to RXIMPing, the media will be missing. 
• If a user finalizes a Network Capture and the server AMS volume was disconnected, they will need to manually upload the media to the server AMS once it is available again. 
• When there is a TV timeout, a paused black feed will appear for all angles besides Overhead. We recommend users switch to the Overhead Angle to continue viewing without interruption. 
• Audio will start in sync, but will gradually drift throughout the Network Capture.
• Thunder will freeze if user FFW/REW at 10X speed during Network Capture. 
• After completing a Black Magic Capture using the Set Time function, the Network Capture icon becomes inactive. Users should restart Thunder to activate the Network Capture button.
• We have seen longer import times for AVCHD Content (in Travel Mode and Connected to Server) due to anti-virus scanning.  
  • Please reach out to customer support for a batch file to resolve this issue if you encounter it. More information on anti-virus exclusions can be found here.
• A recent Windows Update intermittently disables "HTTP Activation" setting which can cause issues with Thunder. Please reach out to customer support for a batch file or follow the below steps to manually enable this setting:
  1. Windows Start --> Turn Windows Features On or Off.
  2. Expand the .NET Framework 4.8 Advanced Services --> Expand WCF Services.
  3. Check if the "HTTP Activation" checkbox is checked.
  4. If it's not checked, select it and install the feature.

Support Details

Minimum Server Version

• 22.3.0.17

Components Updated

• Client, Media Service

Supported Database and Asset Management Server Operating System

• Microsoft Windows Server 2016
• SQL Server 2019

Supported Client Operating Systems

• Windows 10 Professional Version 22H2
• Windows 10 Professional Version 22H1

Supported Versions of Microsoft Office

• • Office 2019 – 32 bit
  • Office 365 - 32 bit
  • Office 2016 – 32 bit