Description: Receiving a PowerPoint Processing Failed: Tags (Unknown member): Invalid request. Presentation cannot be modified.
The Problem: Microsoft Office Version 16.0.20131.20090.
The Fix: Update to Microsoft Office Version.
Steps:
- Force an update from the Command Prompt as admin
- Open the command prompt as admin.
- Type in cd "%ProgramFiles%\Common Files\Microsoft Shared\ClickToRun"
or
cd "%ProgramFiles(x86)%\Common Files\Microsoft Shared\ClickToRun" - Press Enter
- Type in OfficeC2RClient.exe /update user updatetoversion=16.0.20026.20182
- Press Enter.
- Let the update run.
If you're still getting an error after completing these steps, check out our guide - PowerPoint Processing failed: Presentation (unknown member) : An error occurred while PowerPoint was saving the file.
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