Transient Error Downloading - No Cached Credentials in Exchange Agent

Issue: Error Downloading Media to a Machine

Exchange Agent is showing a No Cached Credentials Error Downloading to a machine

Resolution or Troubleshooting Steps:

1. Right Click on the Exchange Agent, Exit
2. Search for and open the Service App 
   
3. Find and Restart the "XOS Local Asset Management Service" or "Catapult Local Asset Management Service", depending on the version of Thunder installed
   
   
   
4. Check the assets' progress again in Monitor Exchange agent, they will continue to say Error until the asset retries.
5. If that doesn't work after a few minutes - REBOOT
6. Contact Support if you continue to have download issues.