Issue: Machine Getting Error "Upload Assets On Return" exiting Travel Mode
Laptop exiting Travel Mode or Launching connected to server. Gets a Unhandled Exception "Object not set to an instance of an object"
List of Symptoms
Expected Behaviour
Return from Travel Mode - No Errors should be seen. You should be able to see all server volumes in the Volume Selection.
Cause of Lack of Credentials Entry
- Local Asset Management is not able to see Server Asset Management to query the available Server Volumes
Resolution or Troubleshooting Steps:
1. Authenticate to the server
- Start - Run
- \\servername
- Enter the un/pw that are used for cross authentication (click Remember Credential)
- If on a workgroup, you can store the credentials in the Windows Credential Manager
- Launch Windows Credential Manager
- Enter Credentials for Server (Name or IP)
- Launch Windows Credential Manager
2. Run the Restricted Users Setup Tool - Opens Firewall Ports
- Start - Search - Restricted Users Setup Tool
- Right Click on the app and Run As Administrator
- Click Assign Permissions
3. Reboot the computer
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