Hub Pro Post Game Workflow

We've introduced the ability to export a package from Thunder and import it into any Hub Pro client or iPad. 

• Minimum Software Requirements
• Workflow Steps
• FAQs

Minimum Software Requirements

• Thunder Client Link: 25.3.0.49
• Connect Services Link: 25.0.0.557
• Catapult Services Link: 1.3.2
• Hub Pro Clients and/or iPads: 2.5.0
  • Windows App Store
  • Apple App Store 
  • Mac or Windows Desktop Downloads

If exporting in Travel Mode, both services need to be on exporting client machine. If exporting while connected to the Server, both services need to be on the Server and exporting client machine. Services do not need to be installed on iPads or other machines that are importing the package. 

Workflow Steps

1. Right-Click on a Master or Edit in Thunder and select Export --> Export to Hub Pro. 
2. Open Hub Pro and select Import in Download Section. 
3. Select Source or List Package. 
4. Package will download and become available to view, update data, create new lists, etc. 
5. Push master or edit to ThunderCloud to ensure data changes made in Hub Pro to the local package sync. 

FAQs

• Can I export Masters and Edits?
  • Yes, you can export masters (sources) or edits (lists). 
    • Note: Lists currently don't include PowerPoints or images as part of the export. This will be resolved in a follow-up release.
• Will data changes I make in Hub Pro sync back to ThunderCloud?
  • Yes. Once you push your game edit to ThunderCloud and the device with the imported package is online, your data changes will sync automatically. 
    • Note for NFL Teams: The local package will not link to the final GSIS-resolved game unless that is what was exported to Hub Pro. 
• How do my changes sync?
  • If package has been pushed, as soon as user returns online, package should sync. if you're online and If the package has already been pushed, it will sync automatically as soon as you're back online. If you're online and the package is still pending, we check every 15 minutes to see if it can be pushed — or you can push it manually from the context menu on the Package tab.
• Can I make new lists from the package while offline? 
  • Yes, you can create new Lists from the local package while offline.
• Can I mix package clips (prior to package being synced to ThunderCloud) and cloud lists?
  • No — you can't mix package clips and cloud clips. You can create new Lists, but you can't add to existing Lists until the package has synced (this includes downloaded content).
• What do the statuses in Hub Pro mean?
  • Green Package: No changes detected — synced 
  • Yellow Package: Changes detected — sync pending 
  • Green Arrow: Sync successful
• How does the app handle conflict resolution?
  • The most recent change pushed will override any previous data changes.
• Will this package work for all device types?
  • Yes — Windows, Mac, and iPad are all supported. iPhone import isn't supported at this time.
• Can I CCM my game?
  • Yes. Your game will stay linked through CCM as long as you select "Update Existing Master Edit with New Media." Once you've completed the CCM and pushed it to the cloud, remove the original local package in Hub Pro and pull the updated version from the cloud list.

Note for NFL Teams: To make sure data changes made in Hub Pro sync to the cloud, push the post-game copy to ThunderCloud before creating any secondary copies.