Thunder Football version 24.1.1.17 a required update. This release includes critical video playback improvements and a variety of bug fixes.

For teams that have already upgraded to Thunder 24, this is a Client, Media Upload Service, and Cloud Settings Manager update.
For teams who are upgrading to Thunder 24, this will be a full server upgrade.
- Please see the start of season release notes for full list of updates and upgrade recommendations.

To ensure a smooth playback experience, all Thunder 24 machines are required to have:

USB-C cables or USB-C video adapters to connect to external displays for any machine that has NVIDIA graphics in order to utilize Intel Graphics.
- The HDMI or DisplayPort leverages NVIDIA graphics over Intel which may cause poor playback performance.
- USB-C ports with a DisplayPort icon also utilize the NVIDIA graphics and should be avoided.
"Enable Intel Mode" enabled for machines that have Intel Integrated & NVIDIA Graphics Processors
- - Settings --> Media Player --> Enable Intel Mode
Power Plan Settings Set

Additionally, we strongly recommend:

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New

We've updated the Edit Preview Pane columns to be sticky between sessions on a per user basis.

Bug Fixes

Some reports may not open after upgrading, install the Thunder Prerequisites if this issue is experienced
We've resolved a variety of playback issues that caused media to hitch during FF and RW.
We've fixed a variety of marks and playback issues related to 28-GOP media.
We've resolved a variety of machine-specific workflow crashes and hangs.
We've resolved an issue that caused media to requeue when pushing to the cloud.
- This fix requires Client, Media Upload Service, and Cloud Settings Manager builds. The Thunder client upgrade is required for anyone who will be pushing to the cloud. Please reach out to support for assistance with this item.
We've fixed an issue that caused audio to drift after a CCM.
We've resolved an issue with Quickie Stats colors not appearing.
We've resolved an issue that caused Shift + 1 and Shift + 2 to not work for Tag and Distribute.
We've fixed an issue with JVC Import workflow that caused intermittent issues with marks.

We have seen intermittent crashing after extended use at 4K resolution. Reduce the display resolution to 1080p for optimal playback performance.
Users may notice intermittent flashing during transition media.
The Media Service will intermittently restart.
- The team is investigating this.
If users have "Disable Audio" checked, voiceovers will not align.
Clicking restart on the Transcode Queue tool will intermittently cause Thunder to crash.
On a Windows 11 Standalone Machine, the Client Transcode Queue Tool does not populate, but the assets are successfully pushed.
- Users can view the queue via the Catapult Thunder Queue Tool on the Desktop.
If users select "Include Audio" for Tentacle Time Code AVCHD Import, audio will bleed through from the right channel into the source media in Thunder. More info on Tentacle Time Code.
Due to a NETBIOS character limit, a name longer than 15 characters causes the xosadmin user to fail, resulting in Sync failures.
We have seen longer import times for AVCHD Content (in Travel Mode and Connected to Server) due to anti-virus scanning.
- More information on resolving this issue via the Restricted User Tool can be found here.
The Hotkey "Ctrl + Shift + 0" is a default Windows Hotkey so Color Tag #20 does not function properly.