Thunder Football version 23.1.0.18 is the start of season release. This includes Windows Server 2019 Support, Thunder to Hub Integration, and resolves a variety of bugs. 

Jump To  ➡️

• New
• Bug Fixes
• Known Issues
• Support Details

Thunder FB 23.1.0.18 Installer HERE or HERE

New

• We've verified support for Windows Server Operating System 2019.
• We've included support for the Thunder to Hub integration. 
  • Please see the user guide HERE to learn more about this add-on. 
  • Please inquire with your BDM to enable this add-on.

Bug Fixes

• We've fixed an issue that caused an "Unable to load the media for this item" error to appear any time the user attempted to add a view and then trim the media. 
• We've resolved an issue that caused Voiceover to not complete on Dell Latitude 7320 Detachable Machines. 
• We've fixed an issue that caused the licensing service to error out while trying to get information from SSO. 
• We've resolved an issue that caused frame inaccuracy on transcoded media. 
• We've fixed an issue that caused duplicate Cloud Database Versions to appear in the Systems Settings Table after install. 

Known Issues

• On Dell 5430s, Thunder freezes after 3.5 hours while playing back media with text overlays.
  • This is resolved with Windows 11. 
• Due to a NETBIOS character limit, a name longer than 15 characters causes the xosadmin user to fail, resulting in Sync failures.
• If users select "Include Audio" for Tentacle Time Code AVCHD Import, audio will bleed through from the right channel into the source media in Thunder. More info on Tentacle Time Code.
• We have seen longer import times for AVCHD Content (in Travel Mode and Connected to Server) due to anti-virus scanning.  
  • More information on how to resolve this issue via the Restricted User Tool can be found here.
• The Hotkey "Ctrl + Shift + 0" is a default Windows Hotkey so Color Tag #20 does not function properly.
• Imported JVC Media is off by several frames.
• A recent Windows Update intermittently disables "HTTP Activation" setting which can cause issues with Thunder. Please reach out to customer support for a batch file or follow the below steps to manually enable this setting:
  1. Windows Start --> Turn Windows Features On or Off.
  2. Expand the .NET Framework 4.8 Advanced Services --> Expand WCF Services.
  3. Check if the "HTTP Activation" checkbox is checked.
  4. If it's not checked, select it and install the feature.

Support Details

Minimum Server Version

• 23.1.0.18

Components Updated

• Server, Client, Media Service, TC Sync Service, License Service 

Supported Database and Asset Management Server Operating System

• Microsoft Windows Server 2019
• SQL Server 2019

Supported Client Operating Systems

• Windows 10 Professional Version 22H2

Supported Versions of Microsoft Office

• Office 2019 – 32 bit
• Office 365 - 32 bit
• Office 2016 – 32 bit