Thunder Football version 24.1.1.31 is a recommended client release to resolve a variety of crashes and playback issues. In addition to the client release, we have an optional server build to significantly improve load times from PFF Ultimate to Thunder. If your team would like to take this server upgrade, please schedule time with support HERE.

Jump To  ➡️

• Bug Fixes
• Known Issues
• Support Details

Thunder FB 24.1.1.31 - Client and Server Installers

Thunder FB 24.1.1.31 - Client Only Installers

Bug Fixes

• Resolved a hitching playback issue that occurred when using FF/RW speeds of 6x and greater. 
• Fixed a variety of crashes.
• Improved the load times from PFF Ultimate to Thunder. 
  • This fix requires a server build. 

Known Issues

• Thunder may crash if it is connected to a secondary display and the user turns the secondary display on or off with Thunder open. 
• Some reports may not open after upgrading, install the Thunder Prerequisites if this issue is experienced
• We have seen intermittent crashing after extended use at 4K resolution. Reduce the display resolution to 1080p for optimal playback performance.
• Users may notice intermittent flashing during transition media. 
• The Media Service will intermittently restart.
  • The team is investigating this.
• If users have "Disable Audio" checked, voiceovers will not align. 
• Clicking restart on the Transcode Queue tool will intermittently cause Thunder to crash. 
• On a Windows 11 Standalone Machine, the Client Transcode Queue Tool does not populate, but the assets are successfully pushed. 
  • Users can view the queue via the Catapult Thunder Queue Tool on the Desktop. 
• If users select "Include Audio" for Tentacle Time Code AVCHD Import, audio will bleed through from the right channel into the source media in Thunder. More info on Tentacle Time Code.
• Due to a NETBIOS character limit, a name longer than 15 characters causes the xosadmin user to fail, resulting in Sync failures.
• We have seen longer import times for AVCHD Content (in Travel Mode and Connected to Server) due to anti-virus scanning.  
  • More information on resolving this issue via the Restricted User Tool can be found here.
• The Hotkey "Ctrl + Shift + 0" is a default Windows Hotkey so Color Tag #20 does not function properly.

Support Details

Minimum Server Version

• 24.1.0.25

Components Updated

• Client, Server (optional)

Supported Database and Asset Management Server Operating System

• Microsoft Windows Server 2019
• SQL Server 2019

Supported Client Operating Systems

• Windows 11 Professional Version 23H2
• Windows 11 Professional Version 22H2

Supported Versions of Microsoft Office

• Office 2019 – 32 bit
• Office 365 - 32 bit
• Office 2016 – 32 bit