Thunder Football version 24.1.1.19 an optional client update that resolves a variety of playback issues on machines that leverage NVIDIA graphics.
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Bug Fixes
- We've resolved a variety of playback issues on machines that leverage NVIDA graphics.
Known Issues
- Some reports may not open after upgrading, install the Thunder Prerequisites if this issue is experienced
- We have seen intermittent crashing after extended use at 4K resolution. Reduce the display resolution to 1080p for optimal playback performance.
- Users may notice intermittent flashing during transition media.
- The Media Service will intermittently restart.
- The team is investigating this.
- If users have "Disable Audio" checked, voiceovers will not align.
- Clicking restart on the Transcode Queue tool will intermittently cause Thunder to crash.
- On a Windows 11 Standalone Machine, the Client Transcode Queue Tool does not populate, but the assets are successfully pushed.
- Users can view the queue via the Catapult Thunder Queue Tool on the Desktop.
- If users select "Include Audio" for Tentacle Time Code AVCHD Import, audio will bleed through from the right channel into the source media in Thunder. More info on Tentacle Time Code.
- Due to a NETBIOS character limit, a name longer than 15 characters causes the xosadmin user to fail, resulting in Sync failures.
- We have seen longer import times for AVCHD Content (in Travel Mode and Connected to Server) due to anti-virus scanning.
- More information on resolving this issue via the Restricted User Tool can be found here.
- The Hotkey "Ctrl + Shift + 0" is a default Windows Hotkey so Color Tag #20 does not function properly.
Support Details
Minimum Server Version
- 24.1.0.25
Components Updated
- Client
Supported Database and Asset Management Server Operating System
- Microsoft Windows Server 2019
- SQL Server 2019
Supported Client Operating Systems
- Windows 11 Professional Version 23H2
- Windows 11 Professional Version 22H2
Supported Versions of Microsoft Office
- Office 2019 – 32 bit
- Office 365 - 32 bit
- Office 2016 – 32 bit
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