Thunder to Hub Integration User Guide

The Thunder to Hub Integration is a new offering that allows Thunder users to publish content to the Hub. The Hub tool is designed to improve how meeting content is created, distributed and engaged with across a variety of users within a team. In the Hub, Video coaches, Coaching Staff, and Players can engage with each other across multiple operating systems and device types. 

Table of Contents

• Workflow Steps
• Thunder Notes
• Hub Notes

Workflow Steps

1. Launch Thunder
2. There are two ways to export Edits or Masters from Thunder to Hub:
   • Select one or multiple Edit(s) or Master(s) and select Hub Icon
   • Load the Edit or Master in the Playlist, right-click the Playlist Tab, and select “Export to Hub”
3. Both export methods will result in a progress window appearing in Thunder and either a “Success” or “Failed” Hub System Notification. 
4. The user can check the status of all pushes in the Thunder Hub Gateway App in the Publish Queue Tab.  
   • If a publish fails, the user can retry in the Thunder Hub Gateway by navigating to the Publish Queue Tab and selecting the retry error and get more information by selecting "Show Log File".
     • 
   • Notifications can be turned off in the Thunder Hub Gateway Settings Tab.
5. Once the user navigates to the Hub, the Edit or Master will appear in the “Pending” section of the Home Page.
6. In order to edit the presentation, the user is required to publish the item to the Hub by selecting the Orange Cloud icon.
7. The user can now create the presentation leveraging the telestration tools and distribute to the appropriate user(s) or group(s).
   • For more information on Hub workflows, please see below:
     • Hotkeys
     • Creating Presentations
     • Sharing to Groups and Users

Thunder Notes

• Export options are disabled if Hub and Gateway are not installed on the system
• Export options are available for all user levels except Visitor
• The very first export must be performed on a network with external internet access.
  • Subsequent exports may be performed offline.
• The following items cannot be exported:
  • Autocutups
  • Edits or masters with zero plays
• The following media types will be excluded from exported edits:
  • Native PowerPoint slides (Flatted PowerPoint slides will be exported)
  • Play Tools Diagrams

Hub Notes

• If a Hub user (“user A”) publishes a presentation originating from a Thunder edit, but that edit has already been published by another user (“user B”)  but not shared with user A, then user A will see an error in the Hub that the upload has failed.  
• If a user exports a Thunder edit to Hub while Hub is actively processing the same edit, the Thunder to Hub Gateway app will finish the edit that it is processing, and then overwrite that file with a new edit of the same edit ID.
• When a user exports a Thunder edit, then makes changes to the Thunder edit and re-pushes that edit to Hub, the plays that were added will be pulled into Hub in the order that they appear in the edit in Thunder. 
• If a user exports a Thunder edit to Hub without the Thunder to Hub Gateway app open, the app will automatically open, then take a few seconds to switch to “online.”  Then, the edit will export. 
• The Thunder to Hub app is a System Tray app - when minimized, it will appear in the system tray and not the bottom task bar.