Catapult Hotel Setup Checklist

Network

• Thunder is a Network based solution
• It is required to have a minimum 1GB LAN connection from Clients to Server
• WiFi only or VPN network is NOT supported
• Can you use the existing Hotel network infrastructure or do you need to run cables?
• Will you be using Hotel’s switches or bring your own?
• Catapult recommends to bring your own to guarantee performance
• Internet access provided by Hotel?
• Will you have a switch capable of providing Internet via LAN connection to Servers & Clients or will you run a “Closed” Network?
• What Speed of network can Hotel network handle?
• 10GB connection is supported on Catapult Server Models listed below
• MS66/166/76/176 (can purchase retrofit NIC)
• MS68/168/78/178/82/182 (comes standard)
• Can Hotel provide you with a Network Topology Diagram?
• Where do rooms patch to in IDF or MDF
• Is there any Cat5/5e/6/6a/7 connection over 100 meters (328 feet)? If so, Fiber will be required
• Single Mode (SMF) or Multi Mode (MMF)
• “Star Configuration” recommended
• ALL client switches directly patched to server switch
• See Simple diagram

Location of Servers/Server room

• Temperature controlled room
• Catapult Servers will typically be operated in a 60 °F to 80 °F environment with low enough humidity to prevent any condensation
• Power
• UPS Backup battery for servers & switches
• Ask your Catapult account manager for server spec sheet that includes power requirements

Meeting rooms & Coaches offices

• If using Hotel projectors - What type of connection to Projectors/Displays
• HDMI (No VGA)
• Resolution capable of 1920 x 1080
• Gefen type device
• Computer holds secondary display when source is changed on Projector/Display
• Dedicated LAN connection for Catapult machine
• How many network drops are available in each room?

Move of servers

• If only bringing Database server and NO Media servers, make sure to remove Media Server IP’s from Server Admin Tool before shutting down
• If bringing more than just Database server, safely Shut Down Catapult Servers in order below - Start Menu - Power - Shut Down
• Transcode server
• Database server
• Media server
• Power on Catapult Servers in order below
• Media server
• Database server
• Transcode server
• Check Server Admin tool on Database Server and confirm ALL Media server IPs are listed in Systems list and Asset Management
• If not listed, Add the Media server IP address in Systems
• DO NOT add Database IP into Server Admin Tool
• Ensure the following services started on each of the following Servers
• Database
• Catapult Distribution Service
• Catapult Network Organizer Publishing Service
• Catapult Server Asset Management Service
• Catapult Thunder License Service Installer
• May be Disabled and running on Transcode server
• DO NOT enable and turn on if running on Transcode server
• Catapult Thunder Monitor Service
• Catapult Video_Server
• Disabled if not used for Media storage
• Media
• Catapult Server Asset Management Service
• Catapult Video_Server
• Transcode
• Catapult TC Sync LAN Service (XOSSyncAgent1)
• In Event Viewer under Windows Logs - Applications, confirm successful TC Sync
• Catapult ThunderCloud Media Uploader
• Catapult Thunder License Service Installer
• May not be installed if running on Database server

Star Configuration Diagram