Network
- Thunder is a Network based solution
- It is required to have a minimum 1GB LAN connection from Clients to Server
- WiFi only or VPN network is NOT supported
- Can you use the existing Hotel network infrastructure or do you need to run cables?
- Will you be using Hotel’s switches or bring your own?
- Catapult recommends to bring your own to guarantee performance
- Internet access provided by Hotel?
- Will you have a switch capable of providing Internet via LAN connection to Servers & Clients or will you run a “Closed” Network?
- What Speed of network can Hotel network handle?
- 10GB connection is supported on Catapult Server Models listed below
- MS66/166/76/176 (can purchase retrofit NIC)
- MS68/168/78/178/82/182 (comes standard)
- Can Hotel provide you with a Network Topology Diagram?
- Where do rooms patch to in IDF or MDF
- Is there any Cat5/5e/6/6a/7 connection over 100 meters (328 feet)? If so, Fiber will be required
- Single Mode (SMF) or Multi Mode (MMF)
- “Star Configuration” recommended
- ALL client switches directly patched to server switch
- See Simple diagram
Location of Servers/Server room
- Temperature controlled room
- Catapult Servers will typically be operated in a 60 °F to 80 °F environment with low enough humidity to prevent any condensation
- Power
- UPS Backup battery for servers & switches
- Ask your Catapult account manager for server spec sheet that includes power requirements
Meeting rooms & Coaches offices
- If using Hotel projectors - What type of connection to Projectors/Displays
- HDMI (No VGA)
- Resolution capable of 1920 x 1080
- Gefen type device
- Computer holds secondary display when source is changed on Projector/Display
- Dedicated LAN connection for Catapult machine
- How many network drops are available in each room?
Move of servers
- If only bringing Database server and NO Media servers, make sure to remove Media Server IP’s from Server Admin Tool before shutting down
- If bringing more than just Database server, safely Shut Down Catapult Servers in order below - Start Menu - Power - Shut Down
- Transcode server
- Database server
- Media server
- Power on Catapult Servers in order below
- Media server
- Database server
- Transcode server
- Check Server Admin tool on Database Server and confirm ALL Media server IPs are listed in Systems list and Asset Management
- If not listed, Add the Media server IP address in Systems
- DO NOT add Database IP into Server Admin Tool
- Ensure the following services started on each of the following Servers
- Database
- Catapult Distribution Service
- Catapult Network Organizer Publishing Service
- Catapult Server Asset Management Service
- Catapult Thunder License Service Installer
- May be Disabled and running on Transcode server
- DO NOT enable and turn on if running on Transcode server
- Catapult Thunder Monitor Service
- Catapult Video_Server
- Disabled if not used for Media storage
- Media
- Catapult Server Asset Management Service
- Catapult Video_Server
- Transcode
- Catapult TC Sync LAN Service (XOSSyncAgent1)
- In Event Viewer under Windows Logs - Applications, confirm successful TC Sync
- Catapult ThunderCloud Media Uploader
- Catapult Thunder License Service Installer
- May not be installed if running on Database server
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